SWPCP member agencies aim to become regional leaders in health literacy practice.
A health literate organisation makes it easy for consumers to;
1. Obtain, understand and use health information and services to make appropriate health decisions.
2. Access and navigate around services, to promote and maintain individual health and well-being.
Ultimately, a health literate organisation leads to better consumer outcomes which in turn reduces health system costs, errors and waste.
Becoming a health literate organisation requires organisational leadership, coordinated workforce training and organisational development.
SWPCP staff have developed training modules and organisational challenges to improve member agency health literacy.
The training modules focus on improving: